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Best Available Rates. Guaranteed. Fast and Friendly real time availability and booking.

How can you benefit from the Best Available Rate guarantee? It is very simple

You can make your reservation for Bianca Resort & Spa on website and take advantage of our best available rates.

If you find a lower rate for an equivalent offer on another website (same hotel, same dates, same type of room, same sales conditions etc.) please contact our reservation office in order to get Best price guarantee.

The Best price guarantee applies solely to Bianca hotel room bookings excluding the sale of rate packages/ special offers (including an offer proposed at the hotel, transport services or any other service related to the room booking).

The rates covered by the Best price guarantee must be accessible to the public and available for reservation, expressly excluded are:
- Group rates
- Corporate rates
- Rates guaranteed to conference and seminars organizers
- Rates guaranteed for Loyalty program members

Reservation policy
- Guest rooms are subject to availability
- During high season Advance Deposit Payment is required
- Credit card guarantee is required for all reservations, unless otherwise agreed in the time of reservation
- Minimum length of stay may be required, subject to availability
- Confirmed reservations are subject to Cancellation Policy
- Pets are not allowed
- Early check in and late checkout must be requested in advance

- Check in time: 15h00
- Check out time: 12h00

- Late departure charges:
14h00 – 18h00, 30€ per room
18h00 onwards, a full room rate will be charged

Individual Reservations procedure

- Direct booking can be easily processed on
- Alternatively, booking can be made:
- By calling our Reservations Office + 382 20 863 000-100
- By fax: + 382 20 863 181
- email :
- For specific and Group requests, please contact our sales department:

Deposit Policy

- For all reservations during high season ( January, February and March ) hotel require a deposit of 40% of total amount of the stay
- In order to secure your booking all reservations must be guaranteed by a valid credit card
- Credit cards accepted: VISA, American Express, MasterCard, Diners or Bank transfer


-A credit card print and signed authorization will be requested at check (in case the guest leaves the hotel without having payed extra cost)

Cancellation Policy

- Cancellation must be written by letter, email or fax.
- Cancellation of a reservation made minimum 10 days prior to arrival will not require any penalty
- Cancellation of a reservation made below 10 days prior to arrival is subject to a payment penalty of 40% of the total amount of the stay and deducted from the advance deposit paid or by charging guest credit card
- Cancellation of a reservation made 24 hours prior the arrival date is subject to a full payment penalty of 100% of the total amount of the stay. It will be deducted from the deposit and/or debited from the guest credit card

Day Use charge

- Day use (from 10h00 to 17h00) will be charged 100 % of published room rate


- In the case of exceptional natural or personal circumstances, the management may consider not to apply its cancellation policy in full.

Children Policy

- Children under 2,99 years old stay free of charge (Baby cot is free of charge)
- Children from 3 to 11,99 years old sharing adults room / with one adult: 14 euro per night, including buffet breakfast and extra bed


- Extra bed is possible only in Executive rooms and suites

Lunch and dinner

- Children from 0 to 2,99 years old: free of charge
- Children from 3 to 11,99 years old: Dinner- 7.5 € per child and Lunch - 6€ per child

pdfClick here to download rates.pdf

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